Policies and Insurance
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday, Tuesday, Thursday: 8am – 5pm;
Friday: 8am – 12:30pm
Additional hours available by appointment only
Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. We give patients a 10 minute grace period but you will need to reschedule if you are more than 10 minutes late. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.
Financial and Insurance
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and most major credit cards.
We also offer financing options through our office. After the initial down payment, your remaining balance can be paid in affordable monthly payments. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.
To help us with your insurance filing, please complete the insurance questions on our questionnaire.
Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.